Add a team picture in Chat

Learn to add a logo or team picture to represent your Chat team.


Your team picture is the image that users see next to your team name in the chat widget. Whether you use a photo, an avatar, or a logo, your team picture represents your team in Chat and is visible to your customers – so make sure it's a good one.


Before you start

Things you need to know:

  • You must be a Chat admin to edit your team name.
To learn more, check out Roles and permissions of Chat.

Watch the video


Add a team picture

To add a team picture to your chat widget:

  1. Go to Chat > Settings.
  2. Select the tab of the team you want to add a team picture for.
  3. Under the heading Team, find the Team picture option and select Choose file.

    Supported image types: PNG, JPG, and GIF.
    Maximum file size: 5 MB.
    Minimum image dimensions: 200 x 200 pixels.

  4. Find and select your image.
  5. At the bottom of the page, select Save.


See also

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