Add a team picture in Chat

Learn to add a logo or team picture to represent your Chat team.

Overview

Your team picture is the image that users see next to your team name in the chat widget. Whether you use a photo, an avatar, or a logo, your team picture represents your team in Chat and is visible to your customers, so make sure it's a good one.

chat-team-picture.png

Before you start

You must be a Chat admin to edit your team name.

To learn more, check out Roles and permissions of Chat.


Adding a team picture

To add a team picture to your chat widget:

  1. Go to Chat > Settings.
  2. Select the tab of the team you want to add a team picture for.
  3. Under the heading Team, find the Team picture option and select Choose file.

    Supported image types: png,jpg, and gif.
    Maximum file size: 5mb.
    Minimum image dimensions: 200px x 200px

  4. Find and select your image.
  5. At the bottom of the page, select Save.

chat-team-picture-settings.png

See also

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