Dynmark and Comapi discontinued services

On July 1 2021, we will switch off all legacy Dynmark and Comapi services. In this article, you'll learn about impacted services and our recommendations on what to do next.

Message Manager

We will discontinue Message Manager, and its services will no longer be available.

Service

From July 1 2021

Recommendation
Message Manager SMS management Inaccessible Switch to Engagement Cloud SMS
Automated SMS responses (rules) SMS responses to inbound SMS no longer sent Use Engagement Cloud SMS autoresponders
Email notifications of new inbound SMS Emails no longer sent No equivalent product
Email2SMS managed through Message Manager (1234@dynmark.net addresses) SMTP endpoint stops working Use the new Email2SMS service

 

Campaign Manager

We will discontinue Campaign Manager, and its services will no longer be available.

Service

From July 1 2021

Recommendation
Campaign Manager SMS management

Inaccessible

  • Scheduled campaigns no longer send
  • Campaign rules stop
  • Automated reports stop
  • All reports inaccessible
Switch to Engagement Cloud SMS
Auto FTP uploads into Campaign Manager Inaccessible No equivalent product
Auto FTP exports from Campaign Manager No FTP connections Use the Engagement Cloud CPaaS API in combination with appropriate webhooks

 

Portal reports

We will discontinue all reports in the portal, and services will no longer be available.

This is portal reports accessed using https://apps-cpaas.dotdigital.com/DD/UserPortal/Home/Reports.
Service

From July 1 2021

Recommendation
Archive Inaccessible Message searching via Engagement Cloud reports
Statistics Inaccessible Campaign-level reporting is available in EC
Daily messaging report Inaccessible No equivalent product
Automated email reports Emails no longer send No equivalent product

 

Intelligent Services

We will discontinue intelligent services in the portal, and services will no longer be available.

This is Intelligent services accessed using these two URLs:
Service

From July 1 2021

Recommendation
Intelligent Filtering
  • Outbound messages not filtered
  • CPaaS Portal Channels > Configure > SMS inaccessible
No equivalent product
Intelligent Query Inaccessible No equivalent product
Number Validation via the CPaaS portal CPaaS Portal Hub > Validation page inaccessible No equivalent product
Link shortening and tracking with the dyn.co link shortener (using https://apps-cpaas.dotdigital.com/DD/IntelligentTracking/Home/ViewTrackingData )
  • For any messages sent using any of the discontinued services, this stops working.
  • For CPaaS API sends, where this is configured, it continues to work.
Engagement Cloud's SMS product contains a link shortener via dd1.io instead
Verify (the 2FA product documented on https://docs.dynmark.com/docs/rest-verify-api )
  • API stops working.
  • SMS User Portal’s reporting is inaccessible
  • CPaaS Portal’s Reports > Verify page is inaccessible
No equivalent product


APIs

We will discontinue six APIs, and they will no longer be available. To find out if this affects you, read about the six discontinued APIs below:

Service

From July 1 2021

Recommendation
REST API (https://docs.dynmark.com/docs/rest-messaging-overview) API stops working Use the Engagement Cloud CPaaS API
XML API (https://cdn.dnky.co/docs/dynmark_xml_%20api.pdf) API stops working Use the Engagement Cloud CPaaS API
SOAP API (https://docs.dynmark.com/docs/soap-messaging-overview) API stops working Use the Engagement Cloud CPaaS API
HTTP Services API (https://docs.dynmark.com/docs/http-messaging-sendmessage ) API stops working Use the Engagement Cloud CPaaS API
Phone number validation API (https://docs.dynmark.com/docs/rest-pnv-validatenumber) API stops working Use the Engagement Cloud CPaaS API
Old-style webhooks (https://docs.dynmark.com/docs/receipt-forwarding and https://docs.dynmark.com/docs/inbound-message-forwarding) No more webhook requests  made for normal account and resellers Use the CPaaS API to create new webhooks

 

Reseller services

Not all reseller services are being discontinued, find out what’s changing below.

Service

From July 1 2021

Recommendation
SMS Admin Portal for resellers Still available for resellers and dotdigital staff but is inaccessible using the legacy portal. Access via the CPaaS portal
Reseller services API (https://services.comapi.com/WebApi/ResellerServices) API stops working Update to use: https://services-cpaas.dotdigital.com/WebApi/ResellerServices 
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