All Collections
Announcements
2021
Dynmark and Comapi discontinued services
Dynmark and Comapi discontinued services
Gareth Burroughes avatar
Written by Gareth Burroughes
Updated over a week ago

On July 1 2021, we will switch off all legacy Dynmark and Comapi services. In this article, you'll learn about impacted services and our recommendations on what to do next.

Continuing to use CPaaS products

If you're continuing to use our CPaaS products following the retirement of our legacy products, you can find the login page at https://portal-cpaas.dotdigital.com/#/login

Message Manager

We will discontinue Message Manager, and its services will no longer be available.

Service

From July 1 2021

Recommendation

Message Manager SMS management

Inaccessible

Switch to Engagement Cloud SMS

Automated SMS responses (rules)

SMS responses to inbound SMS no longer sent

Use Engagement Cloud SMS autoresponders

Email notifications of new inbound SMS

Emails no longer sent

No equivalent product

Email2SMS managed through Message Manager (1234@dynmark.net addresses)

SMTP endpoint stops working

Use the new Email2SMS service

Campaign Manager

We will discontinue Campaign Manager, and its services will no longer be available.

Service

From July 1 2021

Recommendation

Campaign Manager SMS management

Inaccessible

  • Scheduled campaigns no longer send

  • Campaign rules stop

  • Automated reports stop

  • All reports inaccessible

Switch to Engagement Cloud SMS

Auto FTP uploads into Campaign Manager

Inaccessible

No equivalent product

Auto FTP exports from Campaign Manager

No FTP connections

Use the Engagement Cloud CPaaS API in combination with appropriate webhooks

Portal reports

We will discontinue all reports in the portal, and services will no longer be available.

Service

From July 1 2021

Recommendation

Archive

Inaccessible

Message searching via Engagement Cloud reports

Statistics

Inaccessible

Campaign-level reporting is available in EC

Daily messaging report

Inaccessible

No equivalent product

Automated email reports

Emails no longer send

No equivalent product

APIs

We will discontinue six APIs, and they will no longer be available. To find out if this affects you, read about the six discontinued APIs below:

Reseller services

Not all reseller services are being discontinued, find out what’s changing below.

Service

From July 1 2021

Recommendation

SMS Admin Portal for resellers

Still available for resellers and dotdigital staff but is inaccessible using the legacy portal.

Access via the CPaaS portal

API stops working

Did this answer your question?