On July 1 2021, we will switch off all legacy Dynmark and Comapi services. In this article, you'll learn about impacted services and our recommendations on what to do next.
Continuing to use CPaaS products
If you're continuing to use our CPaaS products following the retirement of our legacy products, you can find the login page at https://portal-cpaas.dotdigital.com/#/login
Message Manager
We will discontinue Message Manager, and its services will no longer be available.
| Service |
From July 1 2021 |
Recommendation |
| Message Manager SMS management | Inaccessible | Switch to Engagement Cloud SMS |
| Automated SMS responses (rules) | SMS responses to inbound SMS no longer sent | Use Engagement Cloud SMS autoresponders |
| Email notifications of new inbound SMS | Emails no longer sent | No equivalent product |
| Email2SMS managed through Message Manager (1234@dynmark.net addresses) | SMTP endpoint stops working | Use the new Email2SMS service |
Campaign Manager
We will discontinue Campaign Manager, and its services will no longer be available.
| Service |
From July 1 2021 |
Recommendation |
| Campaign Manager SMS management |
Inaccessible
|
Switch to Engagement Cloud SMS |
| Auto FTP uploads into Campaign Manager | Inaccessible | No equivalent product |
| Auto FTP exports from Campaign Manager | No FTP connections | Use the Engagement Cloud CPaaS API in combination with appropriate webhooks |
Portal reports
We will discontinue all reports in the portal, and services will no longer be available.
This is portal reports accessed using https://apps-cpaas.dotdigital.com/DD/UserPortal/Home/Reports.
| Service |
From July 1 2021 |
Recommendation |
| Archive | Inaccessible | Message searching via Engagement Cloud reports |
| Statistics | Inaccessible | Campaign-level reporting is available in EC |
| Daily messaging report | Inaccessible | No equivalent product |
| Automated email reports | Emails no longer send | No equivalent product |
APIs
We will discontinue six APIs, and they will no longer be available. To find out if this affects you, read about the six discontinued APIs below:
| Service |
From July 1 2021 |
Recommendation |
| REST API (https://docs.dynmark.com/docs/rest-messaging-overview) | API stops working | Use the Engagement Cloud CPaaS API |
| XML API (https://cdn.dnky.co/docs/dynmark_xml_%20api.pdf) | API stops working | Use the Engagement Cloud CPaaS API |
| SOAP API (https://docs.dynmark.com/docs/soap-messaging-overview) | API stops working | Use the Engagement Cloud CPaaS API |
| HTTP Services API (https://docs.dynmark.com/docs/http-messaging-sendmessage ) | API stops working | Use the Engagement Cloud CPaaS API |
| Old-style webhooks (https://docs.dynmark.com/docs/receipt-forwarding and https://docs.dynmark.com/docs/inbound-message-forwarding) | No more webhook requests made for normal account and resellers | Use the CPaaS API to create new webhooks |
Reseller services
Not all reseller services are being discontinued, find out what’s changing below.
| Service |
From July 1 2021 |
Recommendation |
| SMS Admin Portal for resellers | Still available for resellers and dotdigital staff but is inaccessible using the legacy portal. | Access via the CPaaS portal |
| Reseller services API (https://services.comapi.com/WebApi/ResellerServices) | API stops working | Update to use: https://services-cpaas.dotdigital.com/WebApi/ResellerServices |