Enrol subscribers and customers to programs in WooCommerce

Learn how to enrol your new WooCommerce subscribers and customers to your programs.

Overview

Once you've successfully installed the WooCommerce connector, you can start enroling your new subscribers and customers to your programs.

Before you start

Things you need to know:

Be careful who you enrol on automation programs

Some of your customers may not have opted in to your marketing messages when they bought a product from your store.
If any of your programs send messages to your contacts, make sure that you enrol only subscribers on those programs.

Automation settings

To access your subscriber and customer automation settings:

  1. In Dotdigital, go to Settings > WooCommerce.
  2. Go to the heading Automation.

Enrol new customers to a program

To enrol new customers on a program:

  1. Expand the Enrol new customers to drop-down menu.
  2. Choose the program you want to enrol new WooCommerce customers on.
  3. Select SAVE.

Enrol new subscribers to a program

To enrol new subscribers on a program:

  1. Expand the Enrol new subscribers to drop-down menu.
  2. Choose the program you want to enrol new WooCommerce subscribers on.
  3. Select SAVE.

Contacts can be re-enrolled into the program you selected for Enrol new subscribers if they are removed from the address book you selected for your subscribers and then become a subscriber in your store.

For more information on customer and subscriber address book settings, check out the article Sync Subscribers and customers to address books in WooCommerce.

Enrol customers on each new order to a program

To enrol new order customers on a program:

  1. Expand the Enrol customers on each new order to drop-down menu.
  2. Choose the program you want to enrol new order WooCommerce customers on.
  3. Select SAVE.
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