In addition to the dynamic recommendations that can be pulled into emails based on what a customer has previously purchased, or is about to purchase, you can also pull in your Adobe Commerce (previously Magento 2) site's best sellers and most viewed products.
Before you start
Things you need to know:
Order, Cart, and Product Recommendation areas are now deprecated.
Learn more about using product recommendations in Dotdigital.
View best sellers and views product reports
Before editing your best sellers and most viewed product settings, it's important to view the products and best sellers reports first. This is to ensure any products that could be returned over the selected time period remain enabled and in stock.
To view the best sellers and view product reports:
Go to Reports > BestSellers and Reports > Views.
Expand the Period drop-down menu and choose Day, Month, or Year.
Use the date picker to select From and To dates.
Expand the Empty Rows drop-down menu and choose Yes or No.
Select Show Report.
Edit best sellers and most viewed product settings
The products displayed within these dynamic content blocks makes use of the default Adobe Commerce Bestsellers and Views products reports, which can both be found in Reports > Products.
To edit your best sellers and most viewed product settings:
Go to Stores > Configuration > DOTDIGITAL > Dynamic Content and find the headings Best Sellers and Most viewed.
Expand the Display Type drop-down menu and choose Grid or List.
Expand the Items to Display drop-down menu and choose the number of items you want to display.
Expand the Time Period drop-down menu and choose the time Daily, Weekly, or Monthly.
Select Save Config.
Filtering by category
In addition to pulling in content based on the selected time period, you are also able to filter these reports by adding a category ID to the end of the URLs we provide. This means, for example, you can ensure you only send the best sellers of your men's category to your male contacts.