Converting a created campaign into a template


Any sent or unsent campaigns that you've created can be copied to your template library for future use.

This is handy as it means you can easily modify preferred designs for continual re-use, avoiding having to repeatedly copy and then edit a specific campaign, or, even less preferably, start completely from scratch! 

Steps to convert a campaign into a template

  1. Select Campaigns from the navigation bar

  2. Select either the Sent or Unsent tab as appropriate

  3. Using the checkboxes to the left, select the campaign you wish to use to create the template from

  4. Click on More actions to display the dropdown menu

  5. Select the option Save as template

  6. The selected campaign will appear as a copy in the 'New campaign' > 'My templates' tab  (which you'll be automatically taken to)

  7. To rename the template, go to Campaigns > My templates, mouse over and tick the template you want to rename, click on More actions, and select Rename template from the dropdown. A window will open in which to rename the template.

  8. When happy, click Continue to confirm the name change.
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    Just what I wanted to know, thanks!

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    Very helpful Thanks!

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    This function doesn't seem to work anymore. When I select 'Copy to library' I am redirected to the templates page but the campaign does not appear here and is instead listed as a copy in Campaigns section and cannot be moved to Templates from there.

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    Hi Kerry-Anne,

    Sounds like you may have encountered a bug; sorry about that.

    I've created a support ticket with the service desk about this, the reference is #188081 who should be able to investigate for you.

    You can get progress on this by emailing