Map WooCommerce customer data to Dotdigital contact data fields

Learn how to map your WooCommerce customer fields to your Dotdigital contact data fields.


You can map your WooCommerce customer fields to corresponding Dotdigital contact data fields, this will help you when creating content that is aimed at specific types of customers.

Before you start

Things you need to know:

  • Check out The WooCommerce integration checklist to help track your progress.
  • Default Dotdigital contact data fields are automatically mapped to their equivalent WooCommerce customer fields for you.
  • It's up to you which WooCommerce customer fields you want to synchronise. Leave customer fields unmapped if you don't want to sync that specific data to Dotdigital.

Map your field mapping settings

To set up your field mapping settings:

  1. In Dotdigital, go to Settings > WooCommerce.
  2. Select the Field mapping tab.
  3. Find the customer field you want to map, then expand the drop-down menu and choose the Dotdigital contact data field that you want to map and sync to.
  4. Once done, select SAVE, to begin syncing to these Dotdigital contact data fields.
    If you no longer want to sync data from a WooCommerce customer field, you can deselect the mapping here and select SAVE to update your mapping settings. The next time a sync runs, your WooCommerce data wonโ€™t sync to this Dotdigital contact data field.

Customer fields

The customer fields and their data type for WooCommerce are:

Text data type Date data type
First name Created date
Last name Birthday
Billing address 1  
Billing address 2  
Billing phone  
Billing fax  
Billing city  
Billing postcode  
Billing state  
Billing region  
Billing country  
Billing company  
Shipping address 1  
Shipping address 2  
Shipping phone  
Shipping fax  
Shipping city  
Shipping postcode  
Shipping state  
Shipping region  
Shipping country  
Shipping company  
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