You can map your WooCommerce customer fields to corresponding Dotdigital contact data fields.
Before you start
Things you need to know:
Check out The WooCommerce integration checklist to help track your progress.
Only default Dotdigital contact data fields are automatically mapped to their equivalent WooCommerce customer fields for you.
It's up to you which WooCommerce customer fields you want to synchronise. Leave customer fields unmapped if you don't want to sync that specific data to Dotdigital.
Create custom data fields in Dotdigital
Only default Dotdigital contact data fields are automatically mapped to their equivalent WooCommerce customer fields for you.
Therefore, if you want to sync information that isn't covered by default data fields, you should create custom data fields in Dotdigital.
Learn about default data fields and how to create data fields in Dotdigital.
Map your field mapping settings
In Dotdigital, go to Connect and select the WooCommerce tile under Installed integrations and extensions.
Select the Field mapping tab.
Find the customer field you want to map, then expand the drop-down menu and choose the Dotdigital contact data field that you want to map and sync to.
Once done, select SAVE to begin syncing to these Dotdigital contact data fields.
If you no longer want to sync data from a WooCommerce customer field, you can deselect the mapping here and select SAVE to update your mapping settings. The next time a sync runs, your WooCommerce data won’t sync to this Dotdigital contact data field.
Customer fields
If you have more than one WooCommerce store connected to Dotdigital, it is important to understand that you can’t use the same data field mapping for all stores.
This is to prevent data from being overwritten between different stores.
We recommend creating new data fields for each store. Data fields marked with an asterisk (*) in the table indicate the fields that are affected by this requirement.
Field | Data type |
First name | Text |
Last name | Text |
Created date* | Date |
Birthday | Date |
Has account* | Text |
Last order ID* | Numeric |
Orders count * | Numeric |
Total spent* | Numeric |
Billing address 1 | Text |
Billing address 2 | Text |
Billing phone | Text |
Billing fax | Text |
Billing city | Text |
Billing postcode | Text |
Billing state | Text |
Billing region | Text |
Billing country | Text |
Billing company | Text |
Shipping address 1 | Text |
Shipping address 2 | Text |
Shipping phone | Text |
Shipping fax | Text |
Shipping city | Text |
Shipping postcode | Text |
Shipping state | Text |
Shipping region | Text |
Shipping country | Text |
Shipping company | Text |