Learn to edit your Chat team name.
The team name appears at the top of the chat widget, and your visitors will see it – so make it a good one.
Before you start
You must be a Chat admin to edit your team name.
To learn more, check out Roles and permissions of Chat
Editing your team name
To edit your team details and end of chat message:
- Go to Chat > Settings in Engagement Cloud and select the tab of your team name.
- Under the heading Team, enter your new team name in the team name box.
- Click Save at the bottom of the settings panel.