Learn to edit your Chat team name.
The team name appears at the top of the chat widget, and your visitors will see it – so make it a good one.
Before you start
You must be a Chat admin to edit your team name.
To learn more, check out Roles and permissions of Chat
Editing your team name
To edit your team name:
- Go to Chat > Settings in Engagement Cloud and select the tab of your team name.
- Under the heading Team, enter your new team name in the team name box.
- Click Save at the bottom of the settings panel.