Edit your team name

Learn to edit your Chat team name. 

Overview

The team name appears at the top of the chat widget, and your visitors will see it – so make it a good one.

Before you start

You must be a Chat admin to edit your team name.

To learn more, check out Roles and permissions of Chat

Editing your team name

To edit your team details and end of chat message:

1. Go to Chat > Settings in Engagement Cloud and select the tab of your team name.
2. Under the heading Team, enter your new team name in the team name box.
3. Click Save at the bottom of the settings panel.

Next steps

• Set your team working hours