Learn to delete a Chat team from your Engagement Cloud account.
You can delete any additional Chat teams added to your Engagement Cloud account. Default Chat teams can't be deleted.
Once you've deleted a Chat team, you can't get it back. Before deleting, always be sure you want to remove it.
Before you start
You must be a Chat admin to delete a team.
To learn more, check out Roles and permissions of Chat
Deleting a Chat team
To delete a Chat team:
- Go to Chat > Settings in Engagement Cloud and select the tab of the Chat team you want to delete.
- Select Delete.
- On the confirmation message, select Delete to confirm. If you've changed your mind, select Cancel to go back.