06 May 2020 - Engagement Cloud release notes for 2020.2.3 (aka 20two)

What’s new



Magento Commerce for B2B

Commerce intelligence

Commerce flow

  • If you’re a Shopify merchant, you can now see cart phases (order complete and customer login) in your cartInsight records.
  • We made an improvement so you can now safely import all Shopify's product tags as a list in the product catalog.


  • You can now delete your SMS replies.
  • We made an improvement so you can now see whether or not all your selected contacts received your SMS campaign.
  • We added a Restore original values button to the Advanced features area, so you can restore your Google Analytics UTM values to their defaults.


Salesforce Commerce Cloud

Magento 2

Reporting (email)

  • We dropped the currency symbol so that your revenue amounts are accurately shown, if you use Google Analytics UTM links in Engagement Cloud.


  • We are now redirecting portal.comapi.com URLs to portal.cpaas.dotdigital.com.
  • Engagement Cloud is now available in Japanese.

Bug fixes and other improvements

  • Plus, we've made over 65 other bug fixes and improvements!
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