We now have a multi decision node so you can branch automated programs for multiple outcomes.

You can now go to the Program reports area to get the most from your programs, so you can improve your data.

We added a few new features to improve your Chat experience. You can now:

You can now improve your B2B data by using our Magento Commerce for B2B module by:
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We added a feature so you can now create a segment based on an RFM persona.

You can now use the Orders area to see valuable information about your customer’s orders.

If you’re a Shopify merchant, you can now see cart phases (order complete and customer login) in your cartInsight records.

We made an improvement so you can now safely import all Shopify's product tags as a list in the product catalog.

You can now delete your SMS replies.

We made an improvement so you can now see whether or not all your selected contacts received your SMS campaign.

We added a Restore original values button to the Advanced features area, so you can restore your Google Analytics UTM values to their defaults.

You can now map the following fields:

We added preferred locale to our data mapping.

Read more about the latest release for Magento 2.

We dropped the currency symbol so that your revenue amounts are accurately shown, if you use Google Analytics UTM links in Engagement Cloud.

We are now redirecting portal.comapi.com URLs to portal.cpaas.dotdigital.com.

Engagement Cloud is now available in Japanese.

Plus, we've made over 65 other bug fixes and improvements!