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22 May 2024 - Dotdigital release notes - 2024.2.4
22 May 2024 - Dotdigital release notes - 2024.2.4

On 22 May 2024, we released a product upgrade for Dotdigital. Here's what's changed:

Laura Russell avatar
Written by Laura Russell
Updated over a week ago

What's new✨

Advanced personalization

  • Introducing Advanced personalization: Deliver more personalized web experiences, emails, and dynamic content features such as countdown timers and individualized coupons. Learn more.

Availability dependent on region.


  • Open up an even wider range of integration possibilities with our improved program webhooks. Learn more.

Connectors and integrations

  • We've made it quicker and easier to integrate Dotdigital technology into your website with the introduction of the Dotdigital Tag. Learn more.

  • You can now send Trustpilot review invitations with SMS. Learn more.

  • Introducing our ecforce integration. Sync your order and product data, as well as your contacts, into your Dotdigital account. Learn more.

  • New commerce integrations for Retail Express, Cin7, and Centra. Seamlessly sync orders, products, and contacts across these platforms to streamline your marketing and customer engagement efforts.

  • We've updated and improved the setup process for our Typeform, Cvent, and Gorgias integrations.

  • It's now possible to create tickets in Gorgias from SMS replies. Learn more.

  • The Dotdigital for Adobe Commerce and Magento Open Source integration is now compatible with Hyvä Themes. Learn more.

  • We’ve improved efficiency some of our crons, which means faster speeds for transactional SMS sends, subscribes, and unsubscribes. You can now set customer, guest, subscriber, order, and catalog cron timings to one minute or five minutes. Learn more.

  • We’ve added new actions to our Zapier integration:

    • Create or update a contact for email or SMS.

    • Send a transactional SMS.

    • Send a marketing SMS.

    • Unsubscribe from a channel.

    • Enrol to program using a mobile number.
      Learn more.

  • We’ve enabled abandoned browse capabilities for our BigCommerce integration. Abandoned browse is automatically installed during setup of the BigCommerce integration. Learn more.

  • Our Yotpo integration has been updated to support Yotpo’s Sentiment Analysis feature.

  • Dotdigital for WordPress (v7.2.1)
    Read more about the latest release for WordPress.


  • We've made a number of usability improvements across our reporting features:

    • Added unsubscribe information to SMS and MMS reports.

    • Added percentage metrics to grid views filtered by date range.

    • Made it possible to export the Links and clicks report.

    • Added Last sent date, Subject line, Campaign type, and Campaign tags data to email report grid views.

    • Added revenue metrics in a number of additional platform areas.

  • The page limit for GetCampaignActivitySinceDate and GetModifiedContactsInAddressBookSinceDate has been increased.


  • We’ve improved error messaging when deleting Insight data collections using the API.

Coming soon📆

  • Import your Microsoft Entra data to your Dotdigital account with daily list syncs.

  • Connect and manage multiple BigCommerce storefronts in your Dotdigital account.

Bug fixes 🐛

We've made more than 35 other bug fixes and improvements.

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