Buy upgrades and add-ons for your account

Learn to add upgrades and add-on features to your account.


All account upgrades and add-ons can be purchased from a single location in your account, giving you easy access to all optional features available.

Before you start

Things you need to know:

  • Only account owners, admin users, and users with the can manage account permission can purchase upgrades and add-ons for an account.
    To learn more about permissions, check out the article Understanding user default permissions.

Access account upgrades and add-ons

To access account upgrades and add-ons:

  1. Go to Settings > Upgrades and add-ons.
  2. Use the side panel to view upgrades and add-ons for a particular section of your account. Alternatively, select All to view all upgrades and add-ons available.


Available account upgrades and add-ons

Account upgrades and add-ons available for purchase:


  • Child accounts - Add a new account to your main account.

Branded domains and aliases

  • Aliases - Add a custom sending alias to your account.
  • Branded domains - Add a branded sending domain to your account.
  • Domain name renewal - Renew your branded sending domains.


  • Chat agents - Buy more chat agents for your account.


  • SMS number - Add a new SMS number to your account.

Inbox previews

  • Inbox preview - Create an inbox and spam filter test for a campaign.
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