Learn to update a data field for multiple contacts at once.
Use the bulk update contacts to update a data field on multiple contacts with just a few clicks.
Before you start
Things you need to know:
- This article is for Chat for Magento, which is no longer available to new users. If you're a Chat user, check out the articles in Email contacts and Email address books.
- When using this feature, all the contacts you want to update must be in the same address book.
Bulk update contact data field
To update a data field for multiple contacts at once:
- Go to Contacts.
- Select the check box for the Address book you want to update the contacts in.
- Expand the More actions drop-down menu, then select Bulk update contacts.
- On Bulk update contacts, expand the Data field to update drop-down menu and choose the data field you want to update.
- In Update data field to, enter the value you want for the data field on all the selected contacts.
- Select Update data field.