The Dotdigital Homepage

Navigate all of Dotdigital and take a quick glance at your data and activity.

Henry Huish avatar
Written by Henry Huish
Updated over a week ago

Dotdigital is a large platform with lots of areas to explore, and this article is here to help you find your way around:

1. Navigation

The left-hand navigation panel is used to go to all the different areas of your Dotdigital account. The navigation panel is always available and can be used freely at anytime, from anywhere in Dotdigital.

You can expand and collapse the navigation panel by selecting the << icon.

Several menu items feature a Quick-create icon. Select this icon to jump straight into the creation of a new email, SMS or MMS campaign, survey, page, or form, list, or automation program.


2. Home

Select Home to return to the Homepage.

Don’t worry, we’ll always remind you to save your work before we teleport you back!


3. Audience

Your audience is made up of contacts, which are the email addresses and mobile numbers which you send your Dotdigital content to.

Learn more in the Contacts collection of our Help Centre.

Expand the Audience drop-down menu and select one of the following areas:

Lists

Contacts

Segments

Personas

Suppressions


4. Campaigns

Create custom-built campaigns and send them to your contacts.

Learn more in the Email and SMS collections of our Help Centre.

Expand the Campaigns drop-down menu and select one of the following areas:

Email

SMS

Push notifications


5. Content

Utilise Dotdigital’s tools to build engaging content and grow your contact lists.

Expand the Content drop-down menu and select one of the following areas:

Templates

Surveys, pages, and forms

Images

Products


6. Automation

Automate your workflows and everyday tasks using programs, triggered email campaigns, and triggered SMS campaigns.

Learn more in the Automation collection of our Help Centre.

Expand the Automation drop-down menu and select one of the following areas:

Programs

Triggered email

Triggered SMS


7. Chat

Offer instant one-to-one support to your customers by installing our chat widget to your site.

Learn more in the Chat collection of our Help Centre.


8. Analytics

Track the performance of your accounts, channels, and commerce.

Learn more in the Analytics collection of our Help Centre.

Expand the Analytics drop-down menu and select one of the following areas:

Account analytics

Dashboards

View your data using dashboards for the following areas:

Reports


9. Connect

Seamlessly integrate and manage data flows in your account.

Learn more in the Integrations and Commerce collections of our Help Centre.

Select Connect to open the Connect page and select one of the following areas:

Connect and explore

Data management


10. User menu

Manage your settings, teams, users, billing and payment details.

Learn more in the Account settings and admin collection of our Help Centre.

Expand the User menu drop-down menu and select one of the following areas:

Your profile

Settings

Notifications

  • See you account notifications for events like completed imports and campaign cancellations.

What we’re working on


11. Overall activities

An at a glance comparison of your recent email, SMS, and Surveys, pages, and forms performance.

Metrics

Each metric infographic shows a percentage increase or decrease in comparison to the previous data range. For example, the below infographic indicates 76% more emails have been sent today in comparison to yesterday.

Change the activity area

To display metrics from different areas of your account:

  1. Expand the activity drop-down menu.

  2. Choose email, SMS, or Surveys, pages, and forms.

Change the date range

The date range works by comparing the metrics from a chosen date range to the previous date range of the same length. For example, today’s metrics compares to yesterday’s, and last week’s metrics compares to the week before.

To change the date range:

  1. Expand the DATE RANGE drop-down menu.

  2. Choose a date range.

    • The date range is limited to Last month.

Analytics

If you want to see more statistics and performance date from your account then check out the analytics section of Dotdigital.

Learn more in the Analytics collection of our Help Centre.


12. Recent activity

A list of your most recently sent emails and SMS messages, and published Surveys, pages, and forms.

Change the activity area

To display recent activity from different areas of your account:

  1. Expand the activity drop-down menu.

  2. Choose email, SMS, or Surveys, pages, and forms.

Analytics

If you want to see more statistics and performance date from your account then check out the analytics section of Dotdigital.

Learn more in the Analytics collection of our Help Centre.


13. Continue where you left off

This area shows you the last pieces of content you worked on in your account.

To continue working with an item:

  1. Find the item you want to work on.

  2. Expand the three dots more actions menu. You can select any tile to jump straight to editing.

  3. Choose an action to continue working on an item.
    Depending on what you choose, the action options are different. The table below shows all actions for each item type.

Item type

Menu options

Email

  • Edit

  • Preview

  • Test send

  • Send

SMS

  • Edit

  • Preview

  • Test send

  • Send

Surveys, pages, and forms

  • Edit

  • Preview

Programs

No options. Select the tile to edit.

Push notifications

No options. Select the tile to edit.

Change the view

To choose between content you worked on and content worked on by all users across the account:

  1. Find the View toggle to the left of the Continue where you left off section.

  2. Select the one-person icon to view the content you are personally working on.

  3. Select the three-person icon to view content being worked on by all users.

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