Share your survey

We're retiring Surveys & forms

On 5 July 2021, Surveys & forms will be retired. You can continue to create surveys, forms, and even landing pages with our newer, easier-to-use and more flexible Pages and forms tool.

No need to panic - your existing surveys and forms will continue to work even after this date. Now is a great time to start building using the Pages and forms tool.

Learn more about the Surveys & forms retirement


Once you have built and activated your survey, you are now ready to share it.

You can do this in a number of ways: either by using a link which you can share via email or social media networks, by embedding the code for your survey on your website, or by generating code to enable you to display your survey as a pop-over on your website.

Either way, we will generate the necessary URL or embed code, just by the click of a button. We will also host your survey and generate your stats for reporting. Click on the Share button to choose how to distribute your survey.


Sharing your link via email or social networks

Your first option is to generate a link to share via email or social networks; click the Get link button.


Click Copy to copy your generated URL and paste it into a document or email. Alternatively, click on Email to generate emails to distribute your survey directly from the tool.


Enter the email addresses you wish to send your survey to, one per line. You are limited to a maximum of 50 email addresses and these sends will be taken from your send allowance. If you wish to send to more than 50 emails though, then you can use the email functionality of the application, just as we'd expect for large sends.


Click on Continue to personalise your emails. Insert your subject heading, message, unsubscribe link text (all mandatory; a default is in place for these) and friendly from name (optional; this is the 'from' name that will appear in your recipients' inboxes).

Click on Send to distribute your survey via email.


Sharing your survey on your website

Click on the Get embed code button.


You will then be provided with the code to embed it on your website. Select Copy and paste it into the HTML where you'd like your survey to be displayed on your site. We will host your survey, and we will analyse and display the results within your account.


Sharing your survey as a pop-over

To share your survey as a pop-over on your site, click the Get pop-over code button.


You will then be provided with the code to use to create the pop-over.


You have three options that can be configured:

  • Show the pop-over immediately or add a delay in seconds 
  • Stop displaying the pop-over when the survey or form is completed, or after a specified number of appearances (the default is set to three)
  • Additionally, you can set the pop-over to display on mobile devices if you wish - but this isn't recommended as it can harm your search engine rankings.

The pop-over code will immediately update below when configuring these options.

Please note

  • If the survey or form is completed, the pop-over will stop displaying for 365 days
  • Once the pop-over appearances limit is reached, the pop-over will stop displaying for 7 days
  • The pop-over uses cookies in order to work; if a visitor's browser or browser extension is set up to block cookies then none of your configurations will apply and the pop-over will always display   

When happy, select Copy pop-over code and paste it into your HTML just before the closing body tag of the page you want to display it on. The survey will appear as a pop-over, and all the responses will be available in the reporting as normal.

A note on HTTPS

Wherever possible, surveys will run over HTTPS. However, depending on how the survey has been shared, this may not be possible.

For more detail, please read 'Are my surveys and forms secure?'

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