How do I export my account's contacts?


If you're moving away from us, it's likely to be the case that you'll want to export your contacts.

Here are instructions for going about this. 

Exporting your contacts

You can easily export all of your contacts in your database.

  1. Go to Contacts > My contacts.
  2. Click on your All contacts address book.
  3. Click on Display to the right; this will allow you to pick and choose the contact data fields you wish to include, or tick Select all (which is probably recommended). Once happy, click Submit.
  4. Click on the Export option and select Export all.
  5. Click Download on the Exports screen, where your export will be created for you in a CSV file (this may take time to complete). This area will also show you who has requested an export under the 'Requested by' column.

Your CSV file will then be downloaded, ensuring you have all of your contacts from your database. 

Alternatively, you can also export contacts per address book in exactly the same way as outlined above, if you wish.

Downloading exports at a later date

If you don't download your exported contacts there and then, you can always do so later by going to the settings menu (accessed by clicking on the person-and-cog icon in the bottom left corner of the app) and selecting Exports. It will be listed there (for up to 30 days) with the date and time it was requested.

Want to export something else?

Maybe one of these can help:

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