Microsoft Dynamics CRM connector upgrade: Ability to sync disqualified leads


These are the Engagement Cloud for Microsoft Dynamics CRM release notes, with the latest release at the top and descending in historical order.

Release notes

Engagement Cloud for Microsoft Dynamics CRM released 19 June 2019

Engagement Cloud for Microsoft Dynamics CRM's scheduled maintenance and upgrade for 19 June 2019 includes the following new feature:

  • In Microsoft Dynamics, you can now sync closed and disqualified leads, whereas before, only open and active leads could be synced. This new feature can be used by going to Workplace > Settings > Email Accounts > Email Settings. From here, click the applicable account, go to Email Settings > Administration, untick 'Sync only open leads and active contacts', then click Save Admin Settings. You will not need to upgrade, as this feature will be automatically available to you. Click here for more information.
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