Chat for Magento: Empty address books

Learn how to empty address books. 


You can empty address books of their contacts.

Performing this action means:

  • The chosen address books remain intact but are emptied of all contacts, ready to be refilled
  • Removed contacts remain in your All contacts address book (which is your master address book)

Before you start

Things you need to know:

    • This article is for Chat for Magento, which is no longer available to new users. If you're a Chat user, check out the articles in Email contacts and Email address books.

Empty address books

To empty address books:

  1. Go to Contacts.
  2. Use the check boxes to the left of each address book to select ones you want to empty.
  3. Expand the More actions drop-down menu and select Empty selected address books.
  4. Select Empty to confirm.
  5. Select Okay.
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