Chat
Get to know Chat
The Chat widget
Chat teams
- Edit your team name
- Set your automated messages
- Set team out-of-hours
- Add a team picture in Chat
- Add agents to your team
- Remove agents from your team
Use Chat
- Add or change your Chat profile picture
- Manage your chat queue
- Read and reply to a chat session
- Add an emoji in a chat
- Send a file in a chat
- Send an image in a chat
Chat contacts
- Add a Chat user as a contact
- Link a Chat session to an existing contact
- Turn on and customise in-app email address request
- Verify an email address received in Chat
- Chat verification security and compliance
- Export a contact and their chat history