SMS and MMS
Create, test, and send SMS and MMS campaigns.
By Laura and 1 other2 authors47 articles
SMS get started checklistA quick-start guide to getting ready to send SMS.
Understand From names and numbersOptions for sending SMS vary by region, and each From name type has its own pros and cons.
Start an SMS free trialIn some cases, you can self-serve SMS set up on your account.
Manage SMS from namesControl which name or number your contacts see when they receive an SMS message from you.
Purchase an SMS numberBuy a long or short SMS number to send SMS campaigns to contacts in supported regions.
Understand pay-as-you-go and spend limitHow pay-as-you-go works for SMS and WhatsApp, how to use the rate card, and how to set spend limits and alerts.
Use the premium messaging walletPay upfront for premium SMS and WhatsApp sends, then draw down the balance as you send.
Create an SMS/MMS subscriber sign-up form and opt-in processCreate an SMS/MMS sign-up form and double opt-in flow so only consented contacts receive your messages.
Send SMS in New ZealandUnderstand the consent requirements, sender ID rules, and legal obligations for sending marketing SMS in New Zealand.
Send SMS in SingaporeUnderstand the registration, opt-in, and sender ID requirements you need to meet to send SMS in Singapore.
Sender ID registration requirements for IrelandFind out which sender IDs are permitted for Ireland and how to register them with Comreg.
Create an SMS campaignWith 98% of messages read within five minutes of receipt, SMS is a powerful way to get your messages to your contacts.
Delete or recover an SMS campaignDelete unwanted SMS campaigns to keep your account organised. If you make a mistake, you can recover deleted campaigns within 30 days.
Use your own branded short URL in SMSA branded short URL looks professional and helps to reinforce your brand.
Link shortening and tracking for SMSReduce your character count and track engagement with your SMS campaigns.
WinstonAI for SMSOptimise your processes and improve your content with a helping hand from WinstonAI.
Unsubscribe and resubscribe to SMS campaignsContacts can opt-out of or opt back in to your SMS campaigns.
Use SMS click to unsubscribeAllow contacts to unsubscribe from SMS messages through a personalised link.
Set country rules for your SMS opt-out messagesSet up specific auto-replies for unsubscribe-related SMS messages received from customers in Canada, France, New Zealand and the USA.
Personalisation for SMS and MMSInclude data fields and Liquid markup in your campaigns.
Set max SMS segmentsProtect your SMS send budget.
SMS message length and UnicodeSMS messages are constructed in sections, referred to as segments. Message sends are costed and charged per segment.
GSM Character SetGSM, or Global System for Mobile Communications, refers to the alphabet used to write SMS messages.
Send an SMS campaignYou’ve created and tested your SMS campaign, now it's time to send it out to your selected audience.
Cancel or modify scheduled SMS sendsMake changes to SMS campaigns up to the scheduled send time.
Send a single SMS messageFor occasions where you need to communicate something to an individual contact, rather than sending out a message to a larger group.
Send an SMS using emailUse your email client to send single SMS messages to your contacts without logging in to Dotdigital.
Common SMS delivery issuesUnderstand why you might experience delays or duplications with your SMS messages.
Activate MMSEnable MMS messaging on your account.
Create and send MMS campaignsCraft engaging MMS messages to send to your contacts.
MMS reportingUnderstand how your MMS campaigns are performing is critical to your marketing success.
Send triggered MMS messagesYou can send MMS messages through automated programs. MMS messages sent this way must be created as triggered campaigns.
Create a contact card for MMSCreate a contact card that allows you to easily send your company contact details using MMS.