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16 July 2025 - Dotdigital release notes - 2025.3.2

On 16 July 2025, we released a platform upgrade for Dotdigital. Here's what's changed:

Laura Russell avatar
Written by Laura Russell
Updated this week

What's new ✨

Audience

  • Unify your contact data across your tech stack with Custom identifiers. Learn more.
    This feature is in Public preview.

  • Build predictive segments using intelligent templates powered by eRFM personas and next order date predictions. Learn more.

Surveys, pages, and forms

  • Upload files as part of a survey or form submission. Learn more.

  • Create compliant, age-restricted forms using action button and section logic to control access based on a contact’s date of birth. Learn more.

Web behavior tracking

WinstonAI

Use WinstonAI to:

  • create email subject lines as you type, with an option to create split test variants. Learn more.

  • analyse and report on trends and topics found in form responses. Learn more.

  • translate entire campaigns or individual text blocks into 39 languages directly in EasyEditor. Learn more.

  • search for images by object, scene, file name, or upload date using WinstonAI-powered visual recognition. Learn more.

MMS

  • Create an MMS contact card that allows you to send your company contact details in an MMS. Learn more.

WhatsApp

  • Import WhatsApp contacts and suppressions. Learn more.

Firehose

  • Retrieve the content of email replies with the Email reply event schema. Learn more.

Email

  • Reorder report columns based on the order in which metrics are selected, giving you more control over how your data is displayed.

Connectors and integrations 🧩

Segment.com

  • Connect your Dotdigital account to Segment.com to automatically sync real-time customer data. Learn more.

Google Ad: Lead Forms

  • Connect Google Ads: Lead Forms to Dotdigital to automatically sync new leads. Learn more.

Bynder

  • Sync images and documents from your Bynder account. Learn more.

Snowflake

  • Connect your Snowflake account to Dotdigital to import customer data. Learn more.

Adobe Cloud as a Service

  • Connect your Adobe Commerce as a Cloud Service store to Dotdigital to sync customer, order, and product data. Learn more.

Read more about the latest releases for:


Bug fixes 🐛

We've made more than 15 other bug fixes and improvements.

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