Get started with email campaigns
- ★ Getting started — Introduction
- Getting started — Adding contacts to your account
- Getting started — Choosing a template
- Getting started — Campaign setup details
- Getting started — Creating your campaign in EasyEditor
- Getting started — Creating the plain text version of your campaign
Create an email campaign
Edit an email campaign
- Review your campaign summary
- How do I send a unique link to each of my contacts?
- Edit campaign content
- Use dynamic rules and personalisation on subject lines and from names
- Add a GIF to an email campaign
- How can I add a link to my campaign that will create a calendar appointment so recipients can save a date?
Use EasyEditor to edit your email campaign
- ★ EasyEditor - an overview
- ★ Add images in EasyEditor
- ★ Add dynamic content to an email campaign
- Use the Last browsed product block in an email campaign
- Get started with EasyEditor's user interface
- Use EasyEditor building blocks
Test an email campaign
Send an email campaign
- Edit settings for an unsent email campaign
- About the campaign Summary
- Send an email campaign
- Create emails in multiple languages and alphabets
- Use the campaign approval system
- Control the send rate of a campaign
Track an email campaign
After sending an email campaign
- Can I recall a campaign sent by mistake?
- Replies to your email campaign
- Change the linked URL in a sent email campaign
- Use the email campaign outbox
- Copy an email campaign
- How can I control the preview when sharing to Facebook?
Delete an email campaign
Email templates
EasyEditor template markup
- ★ EasyEditor template markup overview
- ★ Make your email template responsive
- ★ Add HTML to email templates
- Add CSS to email templates
- CSS inliner
- Create text styles in EasyEditor
Split test an email campaign
Advanced personalisation
- ★ Advanced personalisation - an overview
- ★ Adding advanced personalisation to your account
- ★ Scripting content with advanced personalisation
- Personalising your emails and landing pages
- Outputs and data objects
- Filtering Liquid outputs
Email automation
- ★ Automation - an overview
- ★ Automated and triggered campaigns - an overview
- Creating a triggered campaign
- Sending contacts a campaign or enrolling them on a program when they join an address book
- Triggering a campaign when a contact unsubscribes from an address book
- Triggering an automatic response whenever a contact replies to any campaign they've been sent
Program builder
- Segmenting on email replies
- Use last browsed WebInsight data in a program
- Program messaging channel: Push notification
- Program messaging channel: Facebook Messenger
- Program messaging channel: Allowing contacts to opt into Facebook Messenger
- Program messaging channel: Allowing contacts to opt out of Facebook Messenger
Email contacts
- ★ Contacts - an overview
- ★ Resubscribing a contact after they've been unsubscribed
- Viewing and editing a contact
- Searching your contact lists for a particular domain
- Establishing when a contact subscribed
- Unsubscribing contacts
Email address books
- Taking a random sample of contacts to create a new address book
- Signing up for address book subscription notifications
- Enhanced user permissions for address books
- Importing contacts into an address book
- How do I export unsubscribers from specific address books?
- Merging address books
Email segments
- ★ Segmentation - an overview
- ★ Segmenting your contacts - Getting started
- Types of segmentation rules
- Working with segments
- Using SMS replies to segment contacts
- How do I segment my contacts who have a verified double opt-in type?
Suppressed email contacts
Email contact data fields
Email marketing preferences
Email contact scoring
Subscribing and unsubscribing email contacts
- ★ Creating a signup form
- Setting up a preference centre
- Displaying the Unsubscribe or Preferences page in your recipient's native language
- Troubleshooting the unsubscribe page
- Using verified double opt-in
- Creating a customised unsubscribe form
Email contacts advanced features
Email campaign advanced options
- All about branded domains - or sending with a custom 'from' address (CFA)
- Delegating a subdomain to our servers
- Understanding your sender reputation
- Grouping campaigns together using tags
- List-Unsubscribe FAQ
- Adding campaigns as feeds to a website
Email reports
- ★ Email reporting - an overview
- ★ Understanding account reports
- ★ Understanding the campaign report overview
- ★ Understanding bounces and suppressions
- Filter contacts in campaign reports
- Compare campaign reports
Email FAQ
- Does it get recorded when a contact opts in to receive my emails?
- Gmail FAQ
- What links might I need when building emails outside EasyEditor?
- Can I use purchased email lists/data?
- Do I need a dedicated IP address?
- What IP addresses does the application use to send email, so I can ask to have them whitelisted?