Integrations

Integration hub

• Using the Integration hub
• Connect a Shopware 6 store to Engagement Cloud
• Integrate Engagement Cloud with Zoom Webinars (coming soon)

BigCommerce

• Install and set up the BigCommerce connector
• Use abandoned cart with the BigCommerce connector
• Using transactional email templates with BigCommerce
• Variables for transactional email templates in BigCommerce

Eventbrite

• Set up the Eventbrite check in/out integration
• Set up the Eventbrite events synchronisation integration

Google Sheets

• Export your campaign reports data into Google Sheets

Magento 1

• Migrating from Magento 1 to Magento 2
• General: Getting started - Magento 1
• General: Installation - Magento 1
• General: API credentials - Magento 1
• General: Dashboard - Magento 1
• General: Automation Studio - Magento 1

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Magento 2

• Integrate Engagement Cloud with Magento 2
• Using transactional SMS notifications in Magento 2
• Unsubscribe and suppress contacts in Magento
• General: Getting started - Magento 2
• General: Installation - Magento 2
• General: API credentials - Magento 2

See all 43 articles »

Magento Commerce for B2B

• Getting started with Magento Commerce for B2B
• Sync company data
• Sync shared catalogs
• Sync B2B quotes

Chat for Magento

• Chat for Magento: View an address books
• Chat for Magento: Rename an address book
• Chat for Magento: Move address books
• Chat for Magento: Merge address books
• Chat for Magento: Empty address books
• Chat for Magento: Delete address books

See all 15 articles »

Microsoft Dynamics

• Engagement Cloud for Microsoft Dynamics - Release notes
• Engagement Cloud for Microsoft Dynamics - Training videos
• Microsoft Dynamics - FAQ
• Update your version of Microsoft Dynamics CRM
• What IP addresses do I need to allow for my Microsoft Dynamics firewall?
• End of support dates for versions of Microsoft Dynamics

See all 39 articles »

Microsoft Power Platform

• Using the Engagement Cloud Custom Connector for the Microsoft Power Platform
• Connect your Engagement Cloud account to the Microsoft Power Platform
• Using triggers and actions

Salesforce

• Introduction to Engagement Cloud for Salesforce
• Getting started with Engagement Cloud for Salesforce
• Engagement Cloud for Salesforce release notes
• Downloading and installing the Engagement Cloud for Salesforce package
• Using the configuration wizard in the Engagement Cloud for Salesforce installation
• Connecting Engagement Cloud to Salesforce

See all 30 articles »

Salesforce Commerce Cloud

• Install and setup the Salesforce Commerce Cloud connector
• Install the Salesforce Commerce Cloud cartridge for SiteGenesis
• Install the Salesforce Commerce Cloud cartridge for SFRA
• Open Commerce API permissions to connect Salesforce Commerce Cloud
• Using transactional email templates for Salesforce Commerce Cloud
• Transactional email variables for Salesforce Commerce Cloud

SMS to Email

• Set up the SMS to Email integration

Shopify and Shopify Plus

• Integrate Engagement Cloud with Shopify
• Understanding the sync process from Shopify to Engagement Cloud
• Sync customer fields from Shopify
• Understanding the two-way sync from Engagement Cloud to Shopify
• Using transactional emails with Shopify
• Shopify variables for transactional email templates

See all 13 articles »

Shopware

• Install and setup the Shopware connector

Typeform

• Connect your Typeform account

WooCommerce

• Install and set up the WooCommerce connector
• Install the Commerce flow bridge for WooCommerce
• Set up abandoned cart with WooCommerce

Zapier

• Introduction to Zapier
• Connecting your Engagement Cloud account to Zapier
• Actions
• Zapier triggers

WordPress

• Using our WordPress sign-up form plugin v2

WhatsApp

• Using WhatsApp via the API
• Collect opt-ins for WhatsApp
• Create Highly Structured Messages (HSMs) for WhatsApp

Commerce flow

• Commerce flow contact types
• Connect another store to your account

Social media integrations

• Add an email signup button to your Facebook page

Using the API

• How do I create an API user?
• Have you visited our API documentation in the developer hub?
• Using OAuth 2.0 with Engagement Cloud (a non-developer's guide)